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SUPPORT
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FIVE
HOURS PROJECT WARRANTY
Symbiosis Creative will stand behind every project we developed.
We offer you five hours project warranty to take care of any problem
you might encounter after project delivery. Simply call or email
us with your concerns, our responsive staff will usually solve your
concerns within 48 hours.
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SUPPORT
SERVICES
Symbiosis Creative is dedicated to provide you technical support
that you can depend on to keep your online business up and running.
Our responsive staff will usually solve your problems within 48
hours. In addition to the technical support, our staff will provide
you with various web site update services at the following competitive
fee:
Technical
support and adjustments $65.00/ hour
Web
site content update/ promotion set-up $65.00/ hour
Onsite
services (photography, consulting) $75.00/ hour
Click here to view sample works
For
best value, you can choose from the following support packages to
receive comprehensive web site maintenance support at the most competitive
prices:
PREPAID
STANDARD SUPPORT PACKAGE (6 HOURS)
The standard support package provides you with 24 hours of technical
support and web site adjustments. The package presents a great value
with flat service fee of $55.00/ hour.
Package fee: $330.00 for 6 hours
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PREPAID
SILVER SUPPORT PACKAGE (12 HOURS)
We understand that you are busy expanding your business; so leave
the maintenance and update works to us. The Silver Support Package
includes 12 hours of technical support and web site update at flat
service fee of $50.00/ hour. Web site content update includes content
update, product image capture, product image optimization, product
upload, promotion graphics development and online promotion set-up.
Package fee: $600.00 for 12 hours
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PREPAID
GOLD SUPPORT PACKAGE (24 HOURS)
The Gold Support Package will give you a peace of mind knowing a
team is there to keep your web site current and delivering effective
online marketing campaign. The Gold Support Package includes 24
hours of technical support and web site update at flat service fee
of $45.00/ hour. Web site update includes content update, product
image capture, product image optimization, product upload, online
promotion establishment, promotion graphics development, online
marketing update and email/ postcard promotion establishment.
Package fee: $1080.00 for 24 hours
If
you have any question on services above, please contact us by click
here
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